Hyeon A Hwang , Han Kyu Lim

The KIPS Transactions:PartD, Vol. 10, No. 1, pp. 125-132, Feb. 2003
10.3745/KIPSTD.2003.10.1.125,   PDF Download:

Abstract

The Internet reservation service is one of the most utilized internet services, specifically the agent efficiently supports this reservation services. The Agent will replace the repetitious reservation process and selectively offering the most proper service information. In this study, the user- assisting agent system that can enable people to make reservation of public transportations through the internet is designed and implemented. This system consists of multiple agents that are interface agent, task agents and filtering agent. The interface agent is an arbitrator of this system that analyzes user's demand and integrate agent's result. And it has user-adaptive capability using case-based reasoning. There are three task agents of this system, it executes information gathering and information-change monitoring of each. Filtering agent extracts information only about reservation status in gathered information. Finally, this system is to offer integrated information of the reservation status about train and airplane and execute the simple-repetitious works for the reservation instead of user by agents.

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