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    A Study on the Influence of Quality Factors on User Satisfaction in Government Remote Service (GVPN): Focused on Users of Government Department
    Won Suk Lee, Sang-hyun Jang, Yeongdae Kim, Yongtae Shin KIPS Transactions on Computer and Communication Systems, Vol. 10, No. 1, pp. 15-28, Jan. 2021
    https://doi.org/10.3745/KTCCS.2021.10.1.15
    Keywords: Remote Work, GVPN(Government Virtual Private Network), Quality factor, user satisfaction, Information System Success Model, Technical Acceptance Model