A Software Development and Its Verification for Implementing a Proactive Service Quality Management System for Mobile Internet Telephony Services


The KIPS Transactions:PartC, Vol. 18, No. 2, pp. 103-110, Apr. 2011
10.3745/KIPSTC.2011.18.2.103,   PDF Download:

Abstract

Although a mobile Internet telephony service becomes popular with the rapid propagation of smart phones, its service quality management system has not been prepared enough yet. For successful settlement and deployment of the mobile Internet telephony service in future, a strict service quality management is required. The service quality management using a specific measurement equipment has limitations that real-time monitoring is impossible. In this paper, therefore, we propose a proactive service quality management system for the mobile Internet telephony service and develop a software for its implementation. The developed software is verified by comparing the measurement results from the developed software to those from the softwares commonly used, and it is proved that the developed software is quite reliable.


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Cite this article
[IEEE Style]
C. C. Kim and B. J. Kim, "A Software Development and Its Verification for Implementing a Proactive Service Quality Management System for Mobile Internet Telephony Services," The KIPS Transactions:PartC, vol. 18, no. 2, pp. 103-110, 2011. DOI: 10.3745/KIPSTC.2011.18.2.103.

[ACM Style]
Chin Choi Kim and Beom Joon Kim. 2011. A Software Development and Its Verification for Implementing a Proactive Service Quality Management System for Mobile Internet Telephony Services. The KIPS Transactions:PartC, 18, 2, (2011), 103-110. DOI: 10.3745/KIPSTC.2011.18.2.103.